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Customer Support Tele calling

salary 20,000 - 31,500 /month
company-logo
job companyGolden Key Solutions
job location Work from home
job experience0 - 6 months Experience in Customer Support / TeleCaller
98 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Healthcare
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits

Job Description

We are looking for a Tele calling to join our team at Golden Key Solutions. The role offers ₹ 20,000 - ₹ 31,500 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Tele calling job

  1. Can freshers or experienced candidates apply for this Customer Support Tele calling role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Tele calling role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹31,500 per month in this Customer Support Tele calling position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 98 vacancies for this Customer Support Tele calling role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Tele calling, you will work on skills like Computer Knowledge, Domestic Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Geeta Puri, Lucknow.
  9. Who is the right fit for this Customer Support Tele calling job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Customer Support Tele calling job.
  10. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹20,000-₹31,500 per month. This is a Full Time job and has 98 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 31500

Contact Person

Jasmine Rao
Posted 9 hours ago
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