Customer Support Executive

Skills Required:

·         Basic computer proficiency

·         Handling Call Smoothly

·         Strong knowledge of social media platforms

·         Effective internet research and surfing skills

·         Strong communication and convincing ability

Experience: Min. 6 months experience

Job Responsibilities:

·         Identify and acquire new clients via social media platforms

·         Maintain and update lead database

·         Make outbound calls to generate business opportunities

·         Communicate company products/services to potential clients

Key Requirements:

·         Good communication and convincing skills in English

·         Basic knowledge of E-mail and MS-Excel

Job Responsibilities:

·         Contact potential or existing customers to inform them about products or services using scripts

·         Answer customer questions regarding products or the company

·         Ask questions to understand customer requirements and close sales

·         Direct prospects to the field sales team when required

·         Enter and update customer information in the database

·         Take and process orders accurately

·         Handle customer grievances to maintain the company’s reputation

·         Keep records of calls, sales, and other useful information

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Diploma and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹18000 per month that depends on your interview. It's a Full Time job in Ludhiana.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Keva Kaipo Industries Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at Keva Kaipo Industries Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.