Customer Support Executive

20,000 - 35,000 /month

Kavee Aircon

Dommasandra, Bangalore

6 - 60 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Automobile

Languages: Tamil, Kannada

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Meal, PF

Job Description

1 Handle inbound and outbound customer calls, emails, and chats. 2 Address customer inquiries related to vehicle features, services, warranties, and complaints. 3 Coordinate with service centers, dealers, and internal teams for issue resolution. 4 Maintain records of customer interactions and transactions in CRM systems. 5 Follow up with customers to ensure timely resolution and satisfaction. 6 Provide accurate information about products, pricing, and service schedules. 7 Escalate complex issues to higher management when necessary. 8 Collect and record customer feedback for process improvement. 9 Ability to handle difficult customers with patience and professionalism

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dommasandra, Bangalore.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Dommasandra, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹20,000-₹35,000 per month. This is a Full Time opportunity and has 2 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Meal, PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

Salary

₹ 20000 - ₹ 35000

Regional Languages

Kannada, Tamil

English Proficiency

Yes

Contact Person

Ravi

Interview Address

https://www.google.com/maps?gs_lcrp=EgZjaHJvbWUqBggAEEUYOzIGCAAQRRg7MgYIARBFGDkyDQgCEAAYgwEYsQMYgAQyDQgDEAAYgwEYsQMYgAQyDQgEEAAYgwEYsQMYgAQyCggFEAAYsQMYgAQyBggGEEUYPTIGCAcQRRg90gEIMTMwMmowajeoAgCwAgA&um=1&ie=UTF-8&fb=1&gl=in&sa=X&geocode=KYngLcvTDa47MfQX-, Dommasandra, Bangalore

Posted 12 hours ago