Customer Support Executive

18,000 - 25,000 /month

Kadtech Hr Solutions

Adarsh Nagar, Bangalore

0 - 6+ years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Key Responsibilities

Attend and assist customers visiting the branch or contacting through phone, email, and digital channels.
Handle customer queries regarding accounts, deposits, cards, loans, and digital banking services.
Resolve customer complaints and escalate complex issues to the concerned department.
Guide customers through account opening, KYC updates, and service requests.
Maintain accurate customer records and service logs.
Promote bank products and services to existing and new customers.
Provide excellent customer service and ensure customer satisfaction.
Support branch operations and administrative activities as required.
Ensure compliance with bank policies and regulatory requirements.

Qualification

Educational Requirements

Bachelor's Degree in any discipline (Preferred)
12th Pass (HSC/Intermediate) with relevant customer service experience

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Adarsh Nagar, Bangalore.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Adarsh Nagar, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-7 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 3 openings available.