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Customer Support Executive

salary 15,000 - 19,000 /month
company-logo
job companyJobixo India
job location turbhe, Mumbai
job experienceFreshers in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Job Title: Trainee Process Associate (Freshers Welcome)

Location: Mumbai
Job Type: Full-time
Shift: Evening Shift
Working Days: Monday to Friday


Job Description:

We are hiring enthusiastic Trainee Process Associates to join our growing team. This is a great opportunity for fresh graduates looking to start their career in the healthcare/BPO domain.


Key Responsibilities:

  • Process claims and handle calls as per guidelines

  • Follow standard procedures, policies, and quality parameters

  • Meet productivity and service level targets

  • Maintain accuracy and attention to detail

  • Coordinate with team members and supervisors

  • Adhere to attendance and punctuality standards

  • Continuously learn and develop process knowledge


Eligibility Criteria:

  • Graduate (Any discipline)

  • Freshers or candidates with up to 1 year of experience

  • Basic knowledge of US Healthcare (preferred)


Required Skills:

  • Good communication skills (written & verbal English)

  • Basic knowledge of MS Office

  • Good typing and computer navigation skills

  • Understanding of telephone etiquette

  • Team player with a positive attitude


Why Join Us?

  • Fixed weekends off (Saturday & Sunday)

  • Great opportunity for freshers

  • Career growth in Healthcare/BPO industry

  • Supportive work environment


How to Apply:

Interested candidates can Call / WhatsApp / DM: 9087726632
Feel free to refer your friends

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹19,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in turbhe, Mumbai.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 50 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is turbhe, Mumbai.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹19,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Non-voice/Chat Process, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 19000

English Proficiency

Yes

Contact Person

Vinodhini
Posted 8 hours ago
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