Customer Support Executive

15,000 - 18,000 /month

Jobgenix

Sector V - Salt Lake, Kolkata

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Flexible Shift

Job Description

We are hiring Customer Support Executive for a blended process involving Voice and Chat. The role includes handling customer queries, resolving issues, and ensuring a smooth customer experience while maintaining service quality standards.

Key Responsibilities:

✔️ Handle customer inquiries and complaints through calls and chat.
✔️ Provide accurate information and quick solutions to customer issues.
✔️ Troubleshoot basic problems related to product/service.
✔️ Maintain proper documentation of all interactions in the CRM.
✔️ Communicate professionally and maintain a customer-friendly approach.
✔️ Fluent in English and able to type in English

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Jobgenix.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 10 Customer Support Executive at Jobgenix
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Flexible Shift.