Customer Support Executive

Job Summary:
We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent service to our customers by answering inquiries, resolving complaints, and ensuring a positive customer experience.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, or chat.

• Resolve customer issues and complaints with empathy and efficiency.

• Provide accurate information about products, services, and policies.

• Document customer interactions and transactions in the system.

• Follow up with customers to ensure their satisfaction.

• Collaborate with other departments to resolve complex issues.

• Maintain up-to-date knowledge of company products and services.

• Meet or exceed performance targets and quality standards.

Qualifications:

• High school diploma or equivalent; additional education is a plus.

• Proven experience in a customer service role preferred.

• Excellent communication and interpersonal skills.

• Strong problem-solving abilities and patience.

• Ability to handle stressful situations calmly.

• Proficient with computers and customer service software.

• Flexible and adaptable to changing work environments.

Work Environment:

• Office or remote setting.

• Full-time or part-time hours, with possible shifts on weekends or holidays.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14500 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Sultanpur.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Jet Fly Airways Service Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at Jet Fly Airways Service Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.