Customer Support Executive

Job Summary:

We are seeking a female Customer Support Executive to join our team and provide excellent customer service by assisting clients, answering inquiries, resolving complaints, and ensuring customer satisfaction. The ideal candidate will be empathetic, patient, and able to handle multiple tasks efficiently.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or social media

• Resolve product or service issues in a timely and professional manner

• Maintain accurate records of customer interactions and transactions

• Follow up with customers to ensure their issues are resolved

• Collaborate with internal teams to escalate or resolve complex issues

• Provide product and service information to customers.

Requirements:

• Gender: Female

• Education: Minimum High School Diploma or Graduate in any discipline

• Excellent communication skills (verbal and written)

• Proficient in MS Office and CRM tools (preferred)

• Good listening and problem-solving skills

• Ability to stay calm under pressure

• Prior customer service experience is a plus

If you're seeking a career move or know someone who is, send your updated resume on WhatsApp 8929135669.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., IQ INFOTECH & CO.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at IQ INFOTECH & CO
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.