Customer Support Executive

7,500 - 8,000 /month

Intropeer Private Limited

Work from home

1 - 4 years Experience in Customer Support / TeleCaller

2 Openings

Work From Home

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Healthcare

Languages: Hindi, Bengali

Graduate and above

All genders

6 days working | Day Shift

Job Description

Work from home opportunity - salary Rs 7500/ month

We are looking for a proactive and empathetic Helpdesk Agent to serve as a Care Navigator for patients managing chronic conditions. You will act as the vital link between patients and their doctors, ensuring adherence to care plans through active WhatsApp and phone-based support.

Key Responsibilities:

· Patient Support: Conduct daily calls to monitor patient health

· Data Management: Accurate and timely data entry into patient trackers.

· Navigation: Guide patients through their 90-day roadmap and escalate concerns to clinical teams.

Requirements:

· Languages: Native-level fluency in Bengali; conversational English and Hindi.

· Tech Skills: Proficient in Excel/Google Sheets and WhatsApp.

· Communication: Highly empathetic with the ability to motivate patients.

· Setup: This is a Work From Home (WFH) role; requires a stable internet connection and a quiet workspace.

Compensation:

Salary: ₹7,500 per month.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Executive job

What qualifications and experience are required for this Customer Support Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-4 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹7,500-₹8,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 2 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is B T Road, Kolkata.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge with 1-4 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹7,500-₹8,000 per month. This is a Full Time job and has 2 openings.