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Customer Support Executive

salary 10,000 - 18,505 /month
company-logo
job companyImpact Infotech Private Limited
job location Thane (East), Thane
job experience1 - 5 years Experience in Customer Support / TeleCaller
10 Openings
full_time ఫుల్ టైమ్

కావాల్సిన Skills

Computer Knowledge
Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job వివరణ

Location: Mumbai
Shift: Rotational
Employment Type: Full-Time

Job Description

We are looking for Customer Support Executives for Voice and Non-Voice processes. The candidate will be responsible for handling customer queries, resolving issues, and ensuring a positive customer experience.

Responsibilities

  • Handle customer queries through Voice Process.

  • Resolve customer issues and provide accurate information.

  • Maintain professional communication with customers.

  • Follow company processes, policies, and quality standards.

  • Record customer interactions and update relevant information.

  • Escalate complex issues to the appropriate team.

  • Achieve assigned performance and quality targets.

Eligibility

  • Freshers and experienced candidates can apply.

  • Minimum 12th Pass / Graduate.

  • Good communication skills.

  • Basic computer knowledge.

  • Customer-service-oriented approach.

  • Candidates comfortable working in a Rotational shift.

Benefits

  • Attractive Incentives

  • Growth opportunities

  • Training and support provided

  • Positive work environment

Location: Mumbai | Day Shift | Voice Incentives Available

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-5 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹18,500 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane (East), Mumbai.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 10 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Thane (East), Mumbai.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling with 1-5 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹10,000-₹18,500 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, International Calling, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 10000 - ₹ 18505

Contact Person

Priyanka Tiwari

ఇంటర్వ్యూ అడ్రస్

Wagle estate, Thane (East), Mumbai
Posted 13 hours ago
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