Customer Support Executive

Hiring for ICICI Lombard – Customer Relationship Manager (CRT)

Location: Vashi, Navi Mumbai

🔸 Role Overview

We are looking for a Customer Relationship Manager to handle inbound customer calls, deliver accurate information, and provide exceptional service.

🔸 Key Responsibilities

• Handle inbound customer queries in a professional and timely manner.

• Provide accurate resolutions and ensure customer satisfaction.

• Maintain call quality standards and follow compliance guidelines.

• Work comfortably in a 24×7 rotational shift environment.

🔸 Shift Details

Female: 7:30 AM – 8:30 PM (any 9.5-hour shift)

Male: 7:30 AM – 12:30 AM (any 9.5-hour shift)

Working Days: 5 days working + 2 rotational offs

🔸 Requirements

• Graduation mandatory

• Excellent communication in English & Hindi

• Customer-centric approach with problem-solving attitude

💰 Salary

• Up to ₹27,000 in-hand (depends on interview & experience)

• Candidates with 5+ years of experience may get up to ₹30,000 in-hand (only in exceptional cases)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹26000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Icici Lombard.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 80 Customer Support Executive at Icici Lombard
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.