Customer Support Executive

💼 We're Hiring: Customer Service Executives (Freshers & Experienced Welcome!)
📍 Location: L&T Powai, Andheri East, Mumbai
🧑‍💼 Designation: Customer Service Executive
🏦 Industry: Banking & Financial Services (Lead Generation Process)

💡 About the Role:

As a Customer Service Executive, you will be part of a dynamic voice-based process, focused on lead generation for top financial institutions like ICICI Bank, Standard Chartered, and I-Securities.
Your core responsibility will be to interact with potential customers over the phone and convince them to schedule appointments for banking and financial products.

📝 Key Responsibilities:

• Make outbound calls to potential customers

• Explain banking & financial products such as Credit Cards, Loans, Demat Accounts, Savings Accounts, and Insurance

• Generate leads by convincing customers to book appointments

• Maintain a professional and positive approach in all interactions

• Meet daily call and appointment targets

• Coordinate with the operations team and update reports

✅ Candidate Requirements:

• Education: HSC (12th Pass) or above

• Experience: Both freshers and experienced candidates are eligible

• Gender: Male & Female both can apply

• Age Limit: 18 to 36 years

• Language: Basic to Excellent English communication skills

• Note: Regular college students are not eligible

🕘 Job Details:

• Shift Timing: 9:30 AM to 6:30 PM (Day Shift)

• Working Days: Monday to Saturday

• Week Off: Fixed Sunday off

• Salary:

  • Gross Salary: ₹16,400 to ₹23,139/month

  • Net Salary: ₹14,350 to ₹21,004/month

• Incentives: Attractive performance-based incentives

• Salary is fixed based on attendance

🧾 Interview Process:

1. HR Round: Screening for qualification, age, communication, salary expectations & commute feasibility

2. Client/Operations Round: Stability & communication evaluation

📨Interested candidates can share their CV at:
📧hr@hirewala.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., HIREWALA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 3 Customer Support Executive at HIREWALA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.