Job Title: Customer Support Executive (Flexible Shifts)Job TypeFull-timeFlexible working shifts (rotational / night / weekend as per business need)Job SummaryWe are looking for a Customer Support Executive who can handle customers professionally, calmly, and consistently—across flexible working hours. This role is not for people who need fixed 9–6 comfort or panic under pressure. If you can communicate clearly, solve problems fast, and adapt to changing shifts, read on.Key ResponsibilitiesHandle customer queries via phone, chat, and emailResolve complaints and issues within defined timelinesProvide accurate information about products/servicesMaintain proper records of customer interactionsEscalate unresolved issues to the relevant team without dramaMeet response time and quality benchmarksFollow company policies, scripts, and compliance standardsShift & Work Expectations (Read Carefully)Flexible shifts including early morning / late night / rotational shiftsWeekend and holiday shifts may be requiredShift preferences will be considered but business needs come firstIf flexible timing is a deal-breaker, do not apply.Required SkillsClear verbal and written communication (English + Hindi preferred)Basic computer knowledge (MS Excel, CRM tools, email)Ability to stay calm with difficult or irritated customersGood listening and problem-solving skillsTime discipline and accountabilityExperienceFreshers can apply0–2 years experience in customer support / BPO / call center preferredTraining will be provided, but attitude is non-negotiableEducationMinimum: 12th Pass / Graduate (any stream)Salary & BenefitsCompetitive salary based on interview and experienceShift allowance / night allowance (if applicable)Performance-based incentivesPaid trainingWho Should NOT ApplyPeople looking for a fixed shift onlyCandidates uncomfortable with customer interactionAnyone who quits jobs in under 3 months repeatedly
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Customer Support Executive job
Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹31,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hinjewadi Phase 2, Pune.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Hinjewadi Phase 2, Pune.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹31,000 per month. This is a Full Time job and has 10 openings.