Job Title: Customer Support Executive (Flexible Shifts)Job TypeFull-timeFlexible working shifts (rotational / night / weekend as per business need)Job SummaryWe are looking for a Customer Support Executive who can handle customers professionally, calmly, and consistently—across flexible working hours. This role is not for people who need fixed 9–6 comfort or panic under pressure. If you can communicate clearly, solve problems fast, and adapt to changing shifts, read on.Key ResponsibilitiesHandle customer queries via phone, chat, and emailResolve complaints and issues within defined timelinesProvide accurate information about products/servicesMaintain proper records of customer interactionsEscalate unresolved issues to the relevant team without dramaMeet response time and quality benchmarksFollow company policies, scripts, and compliance standardsShift & Work Expectations (Read Carefully)Flexible shifts including early morning / late night / rotational shiftsWeekend and holiday shifts may be requiredShift preferences will be considered but business needs come firstIf flexible timing is a deal-breaker, do not apply.Required SkillsClear verbal and written communication (English + Hindi preferred)Basic computer knowledge (MS Excel, CRM tools, email)Ability to stay calm with difficult or irritated customersGood listening and problem-solving skillsTime discipline and accountabilityExperienceFreshers can apply0–2 years experience in customer support / BPO / call center preferredTraining will be provided, but attitude is non-negotiableEducationMinimum: 12th Pass / Graduate (any stream)Salary & BenefitsCompetitive salary based on interview and experienceShift allowance / night allowance (if applicable)Performance-based incentivesPaid trainingWho Should NOT ApplyPeople looking for a fixed shift onlyCandidates uncomfortable with customer interactionAnyone who quits jobs in under 3 months repeatedly
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Customer Support Executive job
What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹31000 per month + Incentives that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Hireup.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 10 Customer Support Executive at Hireup
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Flexible Shift.
A Naukri Group company
LoginHire Local Staff
15,000 - 31,000 /month*
Hireup
Hinjewadi Phase 2, Pune
₹9,000 incentives included
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
