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Customer Support Executive

salary 8,000 - 10,500 /month*
company-logo
job companyGrovix
job location Khidirpur, Kolkata
incentive₹500 incentives included
job experienceFreshers in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time
contract Contract

Job Highlights

sales
Industry Type: Real Estate
qualification
10th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at GROVIX. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹ 8,000 - ₹ 10,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹8,000-₹10,500 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Khidirpur, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Executive role. No prior experience is required.
  7. Where is this job located?
    Ans : This Customer Support Executive job is located in Khidirpur, Kolkata.
  8. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹8,000-₹10,500 per month. This is a Full Time opportunity and has 25 openings available.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

Yes

Salary

₹ 8000 - ₹ 10500

Contact Person

Aysha Verma

Interview Address

Maniktala, Kolkata, Maniktala, Kolkata
Posted 20 hours ago
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