jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Executive

salary 14,000 - 19,000 /month
company-logo
job companyGlobiva
job location Sector V - Salt Lake, Kolkata
job experience0 - 3 years Experience in Customer Support / TeleCaller
60 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
PAN Card, Aadhar Card
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Customer Support Executive to join our team at Globiva. Need excellent english communication ..

This role involves handling calls, providing exceptional customer support, and addressing quries and concerns related to BPO.

The role offers ₹14000 - ₹19000 (Fresher and experience both can apply) and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. 6 days working and 1 rotational week off.for female only morning and day shifts .for male rotational shifts.Age - 18 years to 32 years

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹19000 per month that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Globiva.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 60 Customer Support Executive at Globiva
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Rotational Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6 days working

Shift

ROTATIONAL

Contract Job

No

Salary

₹ 14000 - ₹ 19000

English Proficiency

Yes

Contact Person

Olivia Singha

Interview Address

4th Floor, P S Srijan Tech Park, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Posted 2 days ago
similar jobs

Apply to similar jobs

Insurance Advisor

arrow
₹ 25,000 - 35,000 per month
Axis Max Life Insurance Limited
Work from home
Freshers in Customer Support / TeleCaller
New
25 Openings

Telecaller

arrow
₹ 15,000 - 30,000 per month
Rntm(raghunath Telecaller Marketing
Work from home
0 - 6 months Experience in Customer Support / TeleCaller
New
90 Openings

Tele calling

arrow
₹ 15,000 - 35,000 per month *
Fintech Flow
Work from home
0 - 2 years Experience in Customer Support / TeleCaller
New
Incentives included
30 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > Customer Support Executive