Customer Support Executive

We are looking for an experienced Customer Support Executive with excellent

communication skills in Hindi, fluent English, and any two South Indian languages. The

ideal candidate should be experienced in handling customer support tickets, manage

escalation calls, and ensure prompt resolution of issues to maintain customer satisfaction.

Key Responsibilities

 Handle incoming customer queries via calls, emails, and ticketing systems.

 Manage and resolve customer support tickets within TAT.

 Handle escalation calls with professionalism and ensure quick resolution.

 Maintain accurate records of customer interactions and follow-up actions.

 Coordinate with internal teams to address customer concerns effectively.

 Identify recurring issues and escalate to management for process improvement.

 Provide excellent customer service to enhance client satisfaction and loyalty.

Required Skills & Qualifications

 Strong verbal and written communication skills.

 Ability to manage multiple tickets and tasks efficiently.

 Good problem-solving skills and attention to detail.

 Familiarity with ticketing tools (e.g., Freshdesk, Zendesk, Jira) is an advantage.

Job Type: Full-time

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., FYN MOBILITY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at FYN MOBILITY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.