Customer Support Executive

Customer Support Executive – SBI Process

Location:

On-site – [Office Location based on allocation]

Process:

SBI

Number of Positions:

20

Employment Type:

Full-time

Salary / CTC:

• Freshers: ₹25,000 CTC (₹20,000 Take Home)

• Experienced: ₹27,000 CTC (₹22,000 Take Home)

• 1+ Years Exp: ₹30,000 CTC (₹25,000 Take Home)

Shift & Working Days:

• Shift: 8 AM – 8 PM (Any 9 hours)

• 6 working days with 1 rotational weekly off

Experience Required:

• Freshers & Experienced candidates welcome

Educational Qualification:

• 12th Pass / Graduate (Any Stream)

Required Skills & Competencies:

• Excellent verbal and written communication in English & Kannada

• Strong customer handling and problem-solving skills

• Basic computer literacy (MS Office, typing, CRM tools)

• Ability to work in high-volume call environment

• Strong interpersonal and multitasking skills

Nice-to-Have Skills:

• Experience in banking or financial BPO

• Knowledge of banking products or loans

Roles & Responsibilities:

• Handle inbound and outbound customer queries for SBI services

• Provide clear and timely solutions and updates

• Maintain detailed logs in CRM systems

• Escalate unresolved issues to relevant departments

• Ensure adherence to process and quality guidelines

• Support the team in achieving daily operational targets

Hiring Need:

Immediate

✅ Highlights Across All Processes:

• Only English & Hindi for Razorpay, Good English for Tata, English & Kannada for SBI

• Immediate joiners preferred

• Freshers and experienced candidates can apply

• Fixed salary with take-home pay and incentives

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Victa Earlyjobs Technologies Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at Victa Earlyjobs Technologies Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.