Customer Support Executive

25,000 - 33,000 /month

Firstsource

Salt Lake, Kolkata

0 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Hiring Alert – Customer Support Executive (BT Process)

Company: Firstsource

Process: British Telecom (BT)

Location: Salt Lake, Kolkata

Employment Type: Full-Time

Work Mode: Work From Office

Salary Package

•Freshers: ₹25,000 In-Hand per month

•Experienced Candidates: Up to ₹33,000 In-Hand per month (based on experience and interview performance)

Job Responsibilities

•Handle customer queries and provide effective resolutions.

•Deliver exceptional customer service through voice support.

•Maintain professional communication with customers.

•Ensure adherence to quality and process guidelines.

•Meet performance and productivity targets.

Eligibility Criteria

•Freshers and experienced candidates are welcome to apply.

•Excellent verbal and written English communication skills are mandatory.

•Strong customer service and problem-solving skills.

•Comfortable working in a fast-paced environment.

•Immediate joiners will be preferred.

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹25,000-₹33,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Salt Lake, Kolkata.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 5 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Salt Lake, Kolkata.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹33,000 per month. This is a Full Time job and has 5 openings.