Customer Support Executive

Job Description – International Voice Process (0–4 Years Experience)

Job Title: International Voice Process Associate
Experience Required: 0–4 years
Salary Range: ₹21,000 – ₹40,000 (based on experience and interview performance)
Work Mode: Work From Office
Shift: International Shift (Night shifts/Rotational shifts – mandatory)
Location: [Add your location]

About the Role

We are looking for enthusiastic and customer-focused individuals to join our International Voice Process team. The ideal candidate should have strong communication skills, a customer-first mindset, and the ability to work in international time zones.

Key Responsibilities

• Handle inbound and outbound customer calls for international clients.

• Provide accurate information, resolve queries, and ensure customer satisfaction.

• Document interactions and follow standard operating procedures.

• Meet quality, productivity, and performance targets.

• Maintain professionalism and adhere to the company’s customer service standards.

• Collaborate with team leads and support teams for issue resolution.

Required Skills & Qualifications

• Excellent verbal communication skills in English.

• Freshers (0 years) to experienced candidates (up to 4 years) are eligible.

• Comfortable working in international shift timings (night/rotational shifts).

• Ability to handle customer queries with patience and professionalism.

• Good listening skills and problem-solving ability.

• Basic computer knowledge and typing skills.

• Must be willing to work from office.

Preferred Qualifications (Optional)

• Previous experience in BPO, call center, or customer support roles.

• Experience in an international voice process will be an added advantage.

Benefits

• Competitive salary up to ₹40,000.

• Performance-based incentives.

• Growth and learning opportunities within the organization.

• Supportive work culture and training programs.

How to Apply

Please share your updated resume at [abhishek.b@helloworkconsultants.com] or contact us at [7483191568].

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹21000 - ₹40000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., First Source Solutions Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at First Source Solutions Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.