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Customer Support Executive

salary 16,000 - 25,000 /month
company-logo
job companyFemzo India Private Limited
job location Sector 32 Gurgaon, Gurgaon
job experience1 - 6+ years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Automobile
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹16,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 32 Gurgaon, Gurgaon.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 2 vacancies for this Customer Support Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-7 years of experience are eligible to apply for this Customer Support Executive role. Only female candidates are eligible.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Sector 32 Gurgaon, Gurgaon.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-7 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹16,000-₹25,000 per month. This is a Full Time job and has 2 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Non-voice/Chat Process, Query Resolution, Computer Knowledge, problem solving, communication

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 25000

English Proficiency

Yes

Contact Person

Vidhi Verma
Posted 16 hours ago
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