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Customer Support Executive

salary 10,000 - 20,000 /month
company-logo
job companyFalcon Cargo
job location Borivali (East), Mumbai
job experience0 - 2 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Logistics
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift

Job Description

  • Handle incoming and outgoing calls professionally.

  • Respond to customer inquiries regarding services, pricing, bookings, delivery status, and complaints.

  • Provide accurate and complete information to customers.

  • Maintain a polite, professional, and customer-friendly tone.

  • Listen to customer complaints and understand their concerns.

  • Resolve issues within the defined timelines.

  • Coordinate with the relevant departments to resolve escalated complaints.

  • Follow up with customers until the issue is resolved and ensure customer satisfaction.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Borivali (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Borivali (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Flexible

Contract Job

No

Salary

₹ 10000 - ₹ 20000

Contact Person

Twinkle Parmar

Interview Address

B-003, Shree Krishna Complex CHS ltd, Opp. Natonal, Borivali (East), Mumbai
Posted 2 days ago
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