Customer Support Executive

10,000 - 12,000 /month

Evolvex Digital

Tagore Park, Kolkata

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

All Education levels

All genders

6 days working | Day Shift

Job Description

Solve LegalX Private Limited is looking for customer-focused and professional Customer Support

Executives to provide excellent support experience, resolve customer queries efficiently, and

maintain strong customer relationships.

Key Responsibilities

- Handle customer inquiries through calls, emails, and chat support.

- Provide accurate information regarding company services.

- Resolve customer concerns and ensure timely issue closure.

- Maintain customer records and update CRM/database.

- Coordinate with internal departments for query resolution.

- Follow up with customers and maintain service quality standards.

- Ensure high customer satisfaction and retention.

Requirements

- 2–3 years of experience in Customer Support, Customer Service, Tele Support, or Client

Coordination.

- Good communication skills in English, Hindi, and Bengali.

- Strong interpersonal and problem-solving skills.

- Ability to handle customer concerns professionally.

- Basic computer knowledge and email handling skills.

- Customer-first attitude with willingness to learn.

Preferred Skills

- Experience handling inbound/outbound customer calls.

- Knowledge of CRM tools will be an advantage.

- Ability to manage multiple customer interactions effectively.

Benefits

- Stable Work Environment

- Career Growth Opportunities

- Learning & Development Support

- Supportive Team Environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have All Education levels with 1-3 years of experience and skills like Domestic Calling, Non-voice/Chat Process for this Customer Support Executive job offered by Evolvex Digital in Tagore Park, Kolkata.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹10,000-₹12,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tagore Park, Kolkata.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Tagore Park, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Non-voice/Chat Process along with 1-3 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹10,000-₹12,000 per month. This is a Full Time opportunity and has 2 openings available.