Customer Support Executive

Job Opening: US-Based First Party Collections Process(Bread)•

Salary

• ₹17,000 - ₹32,000 per month + 2k Performance bonus + 1k attendance bonus

Work Schedule:

- Shift Timing: 5:30 PM - 10:30 AM (rotational 9-hour shift)

- Week Off: 2 rotational offs

Job Description

- Competitive compensation

- Supportive work environment

- Career growth in collections

Key Responsibilities

• Conduct soft collections via calls to resolve outstanding balances

• Provide exceptional customer service adhering to company policies

• Achieve monthly collection targets while maintaining quality standards

Eligibility

• HSC/Grad freshers and above can apply, BPO experience preferred, SSC with 1 year of BPO exp can also apply

• Excellent English communication skills

• Ability to manage stress in a challenging environment

• Age: Up to 39 years

• Address: Within transport boundary

Round of Interviews

HR➡️VNA➡️Operations

Important Notes

• No leaves allowed during probation (first 6 months)

• No ongoing education or plans to study while employed with Epicenter

• Relevant documents must be available

Contact HR Rohit - 9137979911

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., EPICENTER.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 80 Customer Support Executive at EPICENTER
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.