Customer Support Executive

📌 Job Title: Customer Success Associate

Company: Roche
Work Mode: Work From Office
Location: Ground & 1st Floor, DLF Galaxy Tower, Block A, Sector 30, Gurugram, Haryana 122001
Number of Openings: 300 Positions

💼 Job Description

We are hiring Customer Success Associates for our international process at Roche. The ideal candidate must have excellent English communication skills and minimum 1 year of international voice process experience. Candidates with a healthcare background will be preferred.

🔍 Key Responsibilities

• Handle customer interactions via voice process for international clients.

• Resolve queries with professionalism and accuracy.

• Ensure customer satisfaction and maintain service quality standards.

• Collaborate with internal teams for process improvements.

• Maintain call records and adhere to compliance requirements.

🎓 Eligibility Criteria

• Qualification: Graduates & Undergraduates both eligible

• Skillset: Excellent English communication (spoken & written)

• Experience:

  • Minimum 1 year of International Voice Process experience – Mandatory

  • Healthcare domain experience preferred

💰 Salary & Benefits

• Salary: Up to ₹35,000 CTC

• Cab Facility: Two-way cab available (for hiring zone only)

• Working Days: 5 days working

• Week Off: Rotational

• Shifts: Rotational shifts + both-way cab

🧪 Selection Process

• HR Round

• Operations Round

• Client Round

• Versant: C1 level required

Apply now -
Email - hr01@emta.co.in
WhatsApp/Mb. - +91-95895-04277

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Elite Manpower And Training Academy Emta.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at Elite Manpower And Training Academy Emta
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.