Customer Support Executive

18,000 - 25,000 /month

Ef-if Diamond Jewellery

T.Nagar, Chennai

0 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: B2C Sales

Graduate and above

All genders

6 days working | Day Shift

Job Description

Job Summary:

The CRS Executive (Backend) is responsible for handling customer service operations from the backend, ensuring accurate data management, timely processing of requests, and coordination with internal teams to deliver excellent customer support without direct front-end interaction.

Key Responsibilities:

Handle and process customer requests, orders, and service-related queries through internal systems
Maintain and update customer records, order details, and transaction data accurately
Coordinate with sales, logistics, and production teams for order status and issue resolution
Monitor order processing, dispatch, and delivery updates
Ensure timely closure of customer complaints and service tickets
Prepare reports on customer service activities, pending requests, and resolutions
Verify documents, invoices, and order details for accuracy
Support CRM system updates and data management
Maintain the confidentiality of customer and company data

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in T.Nagar, Chennai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Executive job is located in T.Nagar, Chennai.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.