Customer Support Executive

ob Details:

•⁠ ⁠Role: Provide top-notch customer support via phone, email, or chat.

•⁠ ⁠Shift: Rotational shift (varies between morning, afternoon, and night shifts)

•⁠ ⁠Days Off: 2 days off per week

•⁠ ⁠Transportation: Cab facility provided

Salary:

•⁠ ⁠Freshers: ₹19,000 CTC (Cost to Company)

•⁠ ⁠Experienced Candidates: Salary varies based on experience (please contact HR for specifics)

Responsibilities:

•⁠ ⁠Resolve customer complaints and issues efficiently

•⁠ ⁠Provide product information and support

•⁠ ⁠Handle customer feedback and concerns

•⁠ ⁠Meet performance metrics and targets

Requirements:

•⁠ ⁠Good communication and problem-solving skills

•⁠ ⁠Ability to work in a fast-paced environment

•⁠ ⁠Basic computer knowledge and typing skills

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹25000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Ecommerce.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 60 Customer Support Executive at Ecommerce
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.