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Customer Support Executive

salary 18,000 - 32,000 /month*
company-logo
job companyEclerx
job location Industrial Area Phase II, Chandigarh
incentive₹7,000 incentives included
job experience0 - 3 years Experience in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Hiring For Customer Support Executive (Voice Process) - US Process

Location: Mohali & Chandigarh | Work From Office (Night Shifts Only)

Interested candidates can share their resume - 8699153199 (HR Riya Sharma)

Job Role:

We are hiring Customer Support Executives for an International Voice Process (US Telecom).

Responsibilities:

• Handle inbound/outbound voice calls for US customers

• Provide technical support for Internet, LAN, WAN, VPN & Home Security

• Resolve customer queries & ensure great customer experience

Eligibility:

• Graduate (Any stream)

• Freshers & Experienced both can apply

• Good communication skills in English

Shift & Working Days:

• 5 Days Working / Rotational Week Offs

• Rotational Night Shifts (Any shift between 6 PM - 1 AM)

• 9 Hours Shift (including 1 hour break)

Salary & Perks:

• 20,100 Fixed CTC + 3,000 Night Allowance + Upto 7,000 Performance Bonus + Unlimited Upselling Incentives

• Cab Facility (Male & Female)

• Medical Insurance

• Growth Opportunities in International Process

Interview Location: Mohali / Chandigarh

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 0-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹32,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Industrial Area Phase II, Chandigarh.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Industrial Area Phase II, Chandigarh.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution along with 0-3 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹18,000-₹32,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

International Calling, Computer Knowledge, Query Resolution, Voice Process, English Fluency

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 32000

English Proficiency

Yes

Contact Person

Riya Sharma
Posted a day ago
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