Customer Support Executive

Job Description: Call Center Executive (Hindi-Speaking, Outbound Sales)

Position: Call Center Executive

Experience: 1-2 years

Location: Chennai - Nandanam

Shift: Rotational Shift

Job Overview:

We are looking for a dynamic and motivated Call Center Executive with 1 to 2 years of experience in

outbound sales. The ideal candidate will have strong communication skills in Hindi, a positive

attitude, and the ability to achieve sales targets through effective outbound calling. You will be

responsible for engaging with potential customers, pitching products or services, and closing sales.

Key Responsibilities:

• Outbound Sales Calls: Make outbound calls to potential customers to introduce and sell

products or services.

• Lead Generation: Identify new sales opportunities through research and cold calling.

• Product Knowledge: Stay updated on product details, features, and benefits to effectively

communicate with customers.

• Customer Engagement: Build and maintain positive relationships with customers by

addressing their queries and concerns in a professional and friendly manner.

• Sales Targets: Meet or exceed sales quotas and performance metrics.

• Record Keeping: Maintain accurate records of customer interactions, sales, and feedback in

the CRM system.

• Follow-Up: Follow up with leads and prospects to close sales or provide additional

information.

• Upselling and Cross-Selling: Proactively suggest additional products/services to existing

customers where applicable.

• Team Collaboration: Work closely with the sales team to share insights and improve sales

processes.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Durus Consulting Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at Durus Consulting Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.