Customer Support Executive

14,000 - 18,000 /month

Dtdc Express Limited

Thiruverkadu, Chennai

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Handle inbound and outbound customer calls

Resolve customer queries regarding DTDC courier/delivery services

Update CRM with call details and resolution status

Follow escalation protocols for unresolved issues

Maintain high customer satisfaction ratings

✅ Requirements:

Minimum Qualification: 12th Pass or Graduate

Good communication skills - English + Hindi or English + Tamil Or English + Telugu

Experience in BPO/Voice Process preferred

Basic computer knowledge

Calm and professional attitude on calls

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Domestic Calling for this Customer Support Executive job offered by Dtdc Express Limited in Thiruverkadu, Chennai.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹14,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thiruverkadu, Chennai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Thiruverkadu, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹14,000-₹18,000 per month. This is a Full Time opportunity and has 10 openings available.