Call Centre BPO Executive

18,000 - 23,000 /month

Dtdc

Velappanchavadi, Chennai

6 - 36 months Experience in Customer Support / TeleCaller

10 Openings

फुल टाइम

आवश्यक स्किल्स

Domestic Calling

जॉब हाइलाइट्स

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Call Centre BPO Executive to join our team at Dtdc. The role offers ₹18000 - ₹23000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Call Centre BPO Executive job

What are the eligibility criteria for this Call Centre BPO Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like Domestic Calling for this Call Centre BPO Executive job offered by Dtdc in Velappanchavadi, Chennai.
What salary is offered for this Call Centre BPO Executive job?
Ans : The salary for this Call Centre BPO Executive job ranges between ₹18,000-₹23,000 per month.
What shift and timings does this job follow?
Ans : This Call Centre BPO Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Velappanchavadi, Chennai.
How many vacancies are there for this Call Centre BPO Executive job?
Ans : There are 10 vacancies for this Call Centre BPO Executive role.
Is this job open for all genders?
Ans : Yes, this Call Centre BPO Executive job is open for both male and female candidates.
What does the role of Call Centre BPO Executive involve?
Ans : As a Call Centre BPO Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Call Centre BPO Executive position is Velappanchavadi, Chennai.
Who is the right fit for this Call Centre BPO Executive job?
Ans : A candidate having skills like Domestic Calling with 1-3 years of experience is the right fit for this Call Centre BPO Executive job.
What makes this Call Centre BPO Executive job a good opportunity?
Ans : This Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹18,000-₹23,000 per month. This is a Full Time job and has 10 openings.