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Customer Support Executive

salary 25,000 - 38,000 /month
company-logo
job companyDs M-power Solutions
job location Madiwala, Bangalore
job experience6 - 48 months Experience in Customer Support / TeleCaller
15 Openings
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Customer Support Executive to join our team at Ds M-power Solutions. The role offers ₹ 25,000 - ₹ 38,000 and involves managing customer calls, delivering outstanding customer service related to customer relationship management. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Executive job

  1. What are the eligibility criteria for this Customer Support Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience for this Customer Support Executive job offered by Ds M-power Solutions in Madiwala, Bangalore.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹25,000-₹38,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Madiwala, Bangalore.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 15 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Madiwala, Bangalore.
  8. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹38,000 per month. This is a Full Time job and has 15 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 38000

Contact Person

Deepa Shree
Posted 13 hours ago
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