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Customer Support Executive

salary 16,000 - 23,000 /month
company-logo
job companyDigitide Solutions Limited
job location Pocharam, Hyderabad
job experience0 - 3 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab, PF
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PAN Card, Aadhar Card, Bank Account

Job Description

🚨 HIRING NOW | CUSTOMER SUPPORT EXECUTIVE - AXIS BANK PROCESS 🚨

🏢 Client: Axis Bank
🏢 Hiring Company: Digitide Solutions
📍 Location: Pocharam, Hyderabad
💼 Job Type: Full-Time | Work From Office
👥 Openings: 30
⚡ Immediate Joiners Preferred

🎯 Job Responsibilities

📞 Handle inbound customer calls professionally
💬 Resolve banking-related customer queries and service requests
🤝 Understand customer needs and provide suitable solutions
🛠️ Address complaints and escalate complex issues when required
📝 Maintain accurate customer interaction records
⌨️ Ensure accurate data entry and documentation
🎧 Follow quality standards and process guidelines
😊 Deliver excellent customer service and customer satisfaction

🎓 Eligibility Criteria

✅ Graduation Mandatory
✅ Provisional documents must be available
✅ Freshers & Experienced Candidates Can Apply
✅ English & Hindi Communication Mandatory
✅ Regional language proficiency preferred
✅ Good listening, problem-solving & customer-handling skills
✅ Basic computer knowledge and typing skills required

❌ B.Pharmacy students and candidates pursuing higher education are not eligible

💰 Salary & Benefits

💵 ₹16,200 CTC | ₹15,700 Take-Home
💵 Up to ₹23,000 CTC | Up to ₹17,500 Take-Home (Based on profile & eligibility)

🚌 Two-way Cab Facility or ₹2,000 Transport Allowance (as per company policy)

🗓️ Work Schedule

📅 6 Days Working
🔄 1 Rotational Week Off

📍 Work Location

Digitide Solutions - Axis Bank Process

🔥 Excellent Opportunity to Start or Grow Your Career in Banking Customer Support!

📢 Apply Now | Immediate Interviews & Joining Available

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹16,000-₹23,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pocharam, Hyderabad.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Pocharam, Hyderabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-3 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹16,000-₹23,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, PF

Skills Required

Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 16000 - ₹ 23000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Nikitha Uppala

Interview Address

Near sanskruti Township 4th floor axis bank, Raheja Mindspace building no17. Hyderabad PIN: 500088, Pocharam, Hyderabad
Posted a day ago
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