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Customer Support Executive

salary 20,000 - 33,000 /month
company-logo
job companyDigitide
job location BTM 1st Stage, Bangalore
job experience1 - 6+ years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Customer Support Executive to join our team at Digitide. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 20,000 - ₹ 33,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Executive job

  1. Who is eligible to apply for this Customer Support Executive job at Digitide?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling, International Calling for this Customer Support Executive job offered by Digitide.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹33,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in BTM 1st Stage, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Domestic Calling, International Calling.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in BTM 1st Stage, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, International Calling along with 1-7 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹20,000-₹33,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, International Calling, ecommerce customer support

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 33000

Regional Languages

Hindi

Contact Person

HR Team

Interview Address

silk board, BTM 1st Stage, Bangalore
Posted a day ago
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