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Customer Support Executive

salary 14,000 - 18,500 /month
company-logo
job companyDatacomp Web Technologies (india) Private Limited
job location Goregaon (West), Mumbai
job experience0 - 6 years Experience in Customer Support / TeleCaller
4 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Software & IT Services
sales
Languages: Malayalam, Tamil
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team @ Datacomp Web Technologies I Pvt Ltd to handle customer calls, provide exceptional customer support and resolve queries related to Insurance , Fintech. The role offers an attractive in-hand salary of In Hand Salary and opportunities for growth.

Key Responsibilities:

  • Handle customer queries related to our software on calls/ chats/ emails professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Ensure customer satisfaction and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Diploma / Graduation / Post Graduation in IT / CS field . Freshers can also apply . The candidate should be comfortable with to Work from Office


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-6 years of experience can apply for this Customer Support Executive role.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹14,000-₹18,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Goregaon (West), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 4 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Goregaon (West), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-6 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹14,000-₹18,500 per month. This is a Full Time opportunity and has 4 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 18500

Regional Languages

Malayalam, Tamil

English Proficiency

Yes

Contact Person

Ruchi

Interview Address

Techniplex 2 , Goregaon (West)
Posted 10+ days ago
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