Convert customer inquiries and abandoned carts via calls, WhatsApp, chat, and email
Communicate product details, pricing, and offers to drive sales
Process and verify orders with high accuracy
Coordinate with internal teams for timely order fulfillment
Handle customer queries, complaints, and post-order support
Maintain CRM data, customer records, and sales trackers
Follow up with customers to improve retention and repeat purchases
Track and report sales performance and conversion metrics