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Customer Support Executive

salary 25,000 - 30,000 /month
company-logo
job companyD B Consultancy
job location Andheri (East), Mumbai
job experience1 - 3 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

  • Convert customer inquiries and abandoned carts via calls, WhatsApp, chat, and email

  • Communicate product details, pricing, and offers to drive sales

  • Process and verify orders with high accuracy

  • Coordinate with internal teams for timely order fulfillment

  • Handle customer queries, complaints, and post-order support

  • Maintain CRM data, customer records, and sales trackers

  • Follow up with customers to improve retention and repeat purchases

  • Track and report sales performance and conversion metrics

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

  1. What are the eligibility criteria for this Customer Support Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience for this Customer Support Executive job offered by D B Consultancy in Andheri (East), Mumbai.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹25,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 2 vacancies for this Customer Support Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-3 years of experience are eligible to apply for this Customer Support Executive role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Andheri (East), Mumbai.
  8. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

CRM, D2C ecommerce, CRM Management, Customer Handling skills

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 30000

English Proficiency

Yes

Contact Person

Durrane Bhojabhoy

Interview Address

Saki Naka, Andheri (East), Mumbai
Posted a day ago
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