Customer Support Executive

15,000 - 20,000 /month

Cyfuture India Private Limited

Infantry Road, Bangalore

1 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits

Job Description

Job Title: Recovery Call Center Executive

Job Summary:

The Recovery Call Center Executive is responsible for contacting customers with overdue accounts, negotiating payments, and ensuring timely recovery while maintaining professionalism and compliance with company and regulatory guidelines.

Key Responsibilities:

Make outbound calls to customers regarding overdue payments or pending dues

Explain outstanding balances, payment options, and due dates clearly

Negotiate payment commitments and follow up on promises to pay

Update customer interactions, payment status, and remarks in the system

Handle customer queries and objections professionally

Ensure adherence to recovery policies, scripts, and legal guidelines

Achieve daily, weekly, and monthly recovery targets

Escalate critical or disputed cases to the supervisor when required

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Cyfuture India Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 50 Customer Support Executive at Cyfuture India Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.