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Customer Support Executive

salary 12,000 - 25,000 /month
company-logo
job companyCrypton
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
30 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

International Calling

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Smartphone, Internet Connection, Aadhar Card
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Job Description

We are looking for a Customer Support Executive to join our team at Crypton. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹12000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have All Education levels can apply for this Customer Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹12,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 30 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Tivim, Goa.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like International Calling is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹25,000 per month. This is a Full Time job and has 30 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Skills Required

International Calling, International Calling, International Calling

Shift

DAY

Contract Job

No

Salary

₹ 12000 - ₹ 25000

English Proficiency

Yes

Contact Person

Balwant Kumar
Posted 10+ days ago

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