Customer Support Executive

Job Description – Customer Support Executive

Company Overview

At Cruzen India Pvt. Ltd., we are committed to delivering excellent customer experiences through professional communication and timely support services.

Position

Customer Support Executive

Location

A50, Dasharathpuri, Dabri Palam Road, Bharti Refrigeration Works, New Delhi – 110045

Nearest Metro Station: Dashrathpuri

Job Type

Full-Time

Roles & Responsibilities

• Handle customer queries through calls, emails, and chats

• Provide accurate information regarding products and services

• Resolve customer complaints in a professional manner

• Maintain customer records and update databases regularly

• Coordinate with internal teams for issue resolution

• Ensure high customer satisfaction and service quality

• Follow up with customers when required

Requirements

• 10th / 12th Pass or Graduate

• Good communication and interpersonal skills

• Basic computer knowledge

• Ability to handle customers politely and professionally

• Freshers and experienced candidates can apply

Preferred Skills

• Problem-solving ability

• Active listening skills

• Teamwork and coordination

• Time management

Salary & Benefits

• Competitive salary package

• Friendly work environment

• Growth opportunities

• Training and development support

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.