Collection Manager

20,000 - 50,000 /month

Finsolve Resurgence Services (opc) Private Limited

Dwarka Mor, Delhi

1 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Banking

Languages: Hindi, Punjabi

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account, DRA Certificate, CCSS Certificate, CCRM Certificate

Job Description

The Collection Team Leader is responsible for supervising a team of collection executives working on overdue loan accounts. The role focuses on achieving recovery targets, improving team performance, ensuring disciplined follow-ups, and maintaining compliance with collection policies. This is an office-based leadership role with responsibility for both performance and reporting.

Key Responsibilities

Lead a team of collection executives in an office/tele-calling environment
Assign daily, weekly, and monthly collection targets to team members
Contact customers for overdue loan/EMI payments through calls
Maintain records of calls, payments, and promises to pay in system/CRM
Achieve monthly recovery targets
Coordinate with internal teams for escalations and disputes
Maintain accurate records in CRM or collection systems
Ensure professional and compliant communication with customers

Skills required: Good communication, basic computer knowledge, negotiation skills, target-oriented mindset
Work type: Office-based (only calling job, No field work)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Collection Manager job

What skills and experience do you need for this Collection Manager job?
Ans : To apply for this Collection Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹50,000 per month in this Collection Manager position.
What shift and timings does this job follow?
Ans : This Collection Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dwarka Mor, Delhi.
How many vacancies are there for this Collection Manager job?
Ans : There are 10 vacancies for this Collection Manager role.
Is this job open for all genders?
Ans : Yes, this Collection Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Collection Manager, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Collection Manager position is Dwarka Mor, Delhi.
Who is the right fit for this Collection Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-7 years of experience is the right fit for this Collection Manager job.
What makes this Collection Manager job a good opportunity?
Ans : This Collection Manager job is a good opportunity as it offers a salary between ₹20,000-₹50,000 per month. This is a Full Time job and has 10 openings.