- Build strong client relationships through proactive communication via email/microsoft teams and excellent service.
- Understand client needs and propose solutions that meet their objectives.
- Address client inquiries promptly; escalate issues for timely resolution.
- Generate leads via networking, cold emails, and referrals.
- Qualify clients, convert them into opportunities, and close deals for a successful partnership.
- Collaborate with internal teams to fulfill client requests efficiently.
- Monitor client satisfaction, gather feedback, and improve service quality.
- Identify opportunities for upselling/cross-selling to existing clients.