Customer Support Executive

21,000 - 27,000 /month

Concenrix

Thane West, Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at Concenrix to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹21000 - ₹27000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹21,000-₹27,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Thane West, Mumbai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like International Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹21,000-₹27,000 per month. This is a Full Time job and has 10 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Cab, PF

Skills Required

International Calling, Query Resolution, communication skills

Shift

Night

Contract Job

Salary

₹ 21000 - ₹ 27000

English Proficiency

Contact Person

Bismi Farheen Akhter

Interview Address

G Corp Tech Park, 14th Floor (or 11th Floor), Kasarvadavali, Ghodbunder Road, Thane West, Thane, Maharashtra, 400607. The location is next to the Big Shopping Centre (Hypercity Mall).

Posted 10+ days ago