Job Description – Customer Support Executive (Voice Process)
Company: ATHER (Process)
Job Location: Gopalan, Bengaluru
Job Role: Customer Support Executive – Voice Process
Job Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and provide accurate information.
- Deliver excellent customer service while maintaining quality standards.
- Record customer interactions accurately in the system.
- Escalate complex issues to the appropriate team when required.
- Meet productivity and quality targets.
Eligibility Criteria
- Graduate or Undergraduate.
- Good communication skills in English and any two regional languages.
- Freshers and experienced candidates are welcome (50% Freshers / 50% Experienced).
- Customer-focused with good listening and problem-solving skills.
- Willing to work in shifts as per business requirements.
Salary & Benefits
- CTC: ₹23,000 per month
- Take Home Salary: Approximately ₹22,500 per month
Work Location
Gopalan, Bengaluru
Immediate joiners are preferred.