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Customer Support Executive

salary 22,000 - 25,000 /month
company-logo
job companyCogent
job location Brookefield, Bangalore
job experience0 - 1 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF
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Aadhar Card

Job Description

We are looking for a Customer Support Executive to handle customer queries through voice calls and email. The candidate will be responsible for providing accurate information, resolving customer issues, and ensuring a positive customer experience.

Key Responsibilities

  • Handle inbound and outbound customer calls professionally.

  • Respond to customer queries and complaints through email.

  • Understand customer concerns and provide appropriate solutions.

  • Resolve issues within defined TAT and quality standards.

  • Maintain accurate records of customer interactions and resolutions.

  • Follow company policies, processes, and escalation procedures.

  • Coordinate with internal teams to resolve complex customer issues.

  • Ensure high levels of customer satisfaction and service quality.

  • Meet individual and team targets for productivity, quality, and customer satisfaction.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹22,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Brookefield, Bangalore.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 50 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Brookefield, Bangalore.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹22,000-₹25,000 per month. This is a Full Time job and has 50 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 22000 - ₹ 25000

English Proficiency

Yes

Contact Person

K Raja Rajeswari

Interview Address

Bangalore,Brookefield, Brookefield, Bangalore
Posted 3 hours ago
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