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Customer Support Executive

salary 13,500 - 14,000 /month
company-logo
job companyClient Of Aventar Placements
job location Ramanathapuram, Coimbatore
job experience6+ months Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: B2B Sales
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Customer Support Executive to join our team at Client Of Aventar Placements. The role offers ₹13,500 - ₹14,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Executive job

  1. What qualifications and experience are required for this Customer Support Executive position?
    Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like Domestic Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹13,500-₹14,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ramanathapuram, Coimbatore.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There is 1 vacancy for this Customer Support Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-7 years of experience are eligible to apply for this Customer Support Executive role. Only female candidates are eligible.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Ramanathapuram, Coimbatore.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Domestic Calling with 1-7 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹13,500-₹14,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 13500 - ₹ 14000

Contact Person

Ramachandran

Interview Address

Ramanathapuram, Coimbatore, Ramanathapuram, Coimbatore
Posted 2 days ago
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