Customer Support Executive

18,000 - 20,000 /month

Ciel Hr Services Limited

Whitefield, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Cab

Job Description

Job Overview

We are looking for a Customer Support Executive to handle customer queries for the Swiggy process. The role involves assisting customers with order-related issues, ensuring a smooth delivery experience, and maintaining high customer satisfaction.

Key Responsibilities

Handle inbound and/or outbound customer interactions (calls, chats, emails)
Resolve customer issues related to:
- Order delays or cancellations
- Refunds and payment issues
- Missing or incorrect items
Coordinate with delivery partners and restaurants when required
Provide accurate information about orders and services
Maintain proper documentation of customer interactions
Follow company guidelines and quality standards

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 50 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Whitefield, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling with 0-3 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 50 openings.