Customer Support Executive

15,000 - 16,000 /month

Ciel Hr Services Limited

Sector 58 Noida, Noida

6 - 12 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, PF

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Support Executive

Company: Swiggy (Process)

Job Location: Sector 58, Noida

Job Summary:

We are hiring customer-focused candidates for the Swiggy process. The role involves handling customer queries, resolving issues, and ensuring a smooth customer experience.

Key Responsibilities:

Handle inbound and outbound calls/chats/emails

Resolve customer issues related to orders, payments, and delivery

Provide accurate and timely information to customers

Maintain professionalism and positive communication

Escalate unresolved issues to the relevant team

Ensure high customer satisfaction

Eligibility Criteria:

Minimum qualification: 12th pass / Graduate

Good communication skills (Hindi & basic English)

Freshers & experienced candidates can apply

Comfortable with rotational shifts

Salary & Benefits:

Salary: ₹15,000 – ₹16,000 per month

Rotational shifts (including night shift)

Free pick & drop facility

Night allowance: ₹75 per day

Work Schedule:

6 days working, Sunday fixed off

Concact

HR Roshni

8882556748

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹16,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 58 Noida, Noida.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 50 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Sector 58 Noida, Noida.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-1 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹16,000 per month. This is a Full Time job and has 50 openings.