Customer Support Executive

Company Overview:

Choira MusicTech is a leading innovator in the music technology industry, dedicated to

empowering musicians and creators worldwide. We're committed to excellence in both our

products and customer experience, fostering a culture of growth and collaboration.

Responsibilities:

● Respond to customer queries via email, chat, and social media channels

● Troubleshoot user issues and escalate complex problems to relevant teams

● Maintain and update our FAQs, help center, and knowledge base

● Track common customer pain points and suggest product improvements

● Provide feedback reports to product and tech teams

● Assist in onboarding and guiding new users when needed

Qualifications:

● Enrolled in or recent graduate of a relevant degree program.

● Strong communication and problem-solving skills.

● Ability to multitask and prioritize effectively.

● Proficiency in Microsoft Office Suite.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹5000 - ₹8000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., CHOIRA MUSICTECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at CHOIRA MUSICTECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.