Customer Support Executive

• Respond promptly and professionally to customer inquiries across multiple channels (phone, email, live chat, social media). GustoUpwork

• Diagnose and resolve customer issues, escalating more complex cases to senior support or relevant departments. Vintti

• Maintain and update customer records and case logs accurately in CRM or support ticketing systems.

• Provide product or service guidance—including troubleshooting common questions or issues.

• Participate in follow-ups to ensure issue resolution and overall satisfaction.

• Collaborate cross-functionally with teams like Sales, Product, or Technical Support to address customer needs.

• Identify trends in customer issues and feedback; contribute suggestions to improve products, processes, or support materials.

• Assist with processing returns, exchanges, refunds, and order changes in line with company policy.

• Contribute to documentation such as knowledge-base articles or FAQs, to enhance self-service options.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., CHILD SUPPORT FOUNDATION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at CHILD SUPPORT FOUNDATION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.