Customer Support Executive

Job Title

Customer Support Executive – US Healthcare (Inbound Voice)

Location

Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)

Shift & Schedule

Night Shift aligned with U.S. time zones

Days Off: Fixed weekends – Saturday & Sunday

Rotation: Monday to Friday workweek

About the Role

As a part of our US healthcare support team, you will:

Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.

Resolve queries professionally and accurately, ensuring timely issue resolution.

Listen actively, empathize, and provide clear, personalized support.

Strive for exceptional customer satisfaction in every interaction.

Requirements

Strong communication skills in English (verbal & written), preferably US accent-neutral.

Minimum 12th pass; graduation or diploma is a plus.

Comfortable working night shifts in U.S. time zones.

Preferred: Fresher/Prior experience in inbound voice support, especially in international/US healthcare.

Compensation & Benefits

In-hand Salary: ₹15,000–₹19,000 per month

Travel Allowance + Subsidized Meals

Free Cab Drop after night shift

Attendance Bonus: ₹1,000 per month

Annual Performance Bonus: Up to ₹15,000

PF & ESI coverage

Perks & Culture

No sales pressure or targets—focus on service excellence.

Mon–Fri schedule ensures consistent work-life balance.

Team-oriented, supportive environment within a professional BPO setting.

How to Apply

Interested candidates are encouraged to apply immediately:

Call or WhatsApp: HR 8080164848

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹19000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., CAREER COMFORT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at CAREER COMFORT
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.