Job Title
Customer Support Executive – US Healthcare (Inbound Voice)
Location:
Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)
Shift & Schedule:
Night Shift aligned with U.S. time zones
Days Off: Fixed weekends – Saturday & Sunday
Rotation: Monday to Friday workweek
About the Role
As a part of our US healthcare support team, you will:
Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.
Resolve queries professionally and accurately, ensuring timely issue resolution.
Listen actively, empathize, and provide clear, personalized support.
Requirements:
Strong communication skills in English (verbal & written), preferably US accent-neutral.
Minimum 12th pass; graduation or diploma is a plus.
Comfortable working night shifts in U.S. time zones.
Preferred: Fresher/Prior experienced, All are welcome.
Compensation & Benefits:
In-hand Salary: ₹15,000–₹19,000 per month
Travel Allowance + Subsidized Meals
Free Cab Drop after night shift
Attendance Bonus: ₹1,000 per month
Annual Performance Bonus: Up to ₹15,000
PF & ESI coverage
How to Apply:
Interested candidates are encouraged to apply immediately:
Email: Mamta.k21@careercomfort.co.in